Project ECHO®

A guided telementoring model to upskill in best practice prevention and management of childhood obesity.

Project ECHO®

Project ECHO® was launched in 2003 at the University of New Mexico Health Sciences Center as a healthcare initiative before expanding into other domains. ECHO® has developed over 40 teleECHO® programs covering wide areas such as diabetes, HIV, TB, women’s health, chronic pain, substance use disorders, behavioral health, rheumatology, community health workers, and career readiness for teachers and school counselors to name a few. There are currently over 90 000 learners and 800 ECHO® Programs in 39+ countries.

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Working in partnership

Project ECHO® is a partnership model. The ECHO® Institute catalyses the uptake of the ECHO® Model by replication partners, who implement ECHO® learning communities to meet the needs of their people and reach their goals.

ECHO® Principles

When all the principles are applies a learning community in which ALL TEACH AND ALL LEARN comes together.

Exponential performance

Project ECHO® is a performance optimiser. It is a guided practice model that exponentially increases access to best practice through hub and spoke knowledge sharing networks. Online interactive discussions provide a platform for collaborative learning to empower providers to practice at the top of their scope.

Digitally enabled

Participants dial into Project ECHO® sessions via Zoom video conferencing software which requires an internet connection and a device with a webcam. Zoom is free for participants to download and use.

Access to best practice

Project ECHO® methodology promotes small group case-based learning lead by a panel of experts.

ECHO® increases access to best practice and reduces health disparities especially for those in rural and remote areas.

Multi-directional learning

Rather than information flowing in one direction, community providers learn from experts/specialist mentors, they learn from each other, and experts/specialist mentors learn from community providers as new best practices emerge.

Frequently Asked Questions

What is Project ECHO®?

Project ECHO® is an online, interactive model of case-based learning, delivered via Zoom. It empowers local providers from health care, education, and human service backgrounds to work at the top of their scope. Project ECHO® encourages ‘all teach, all learn’ for participants to share knowledge, discuss cases, and develop new skills.

What are ECHO® sessions like?

ECHO® sessions are interactive and conversational. The presenter delivers topic expertise for the session, with each panelist providing their perspective, knowledge, and understanding of the topic. Combined, the presenter and panelists expertise create an extensive understanding of the ECHO® program topic. Participants contribute personal experience by presenting one or two cases. Participant experiences transform the expert knowledge into real-world, applied learning. We encourage everyone to participate in these discussions, and all input is welcome. Here is an example video from Presbyterian Health in the United States:

Who should participate in ECHO®?

We welcome health professionals (including medical, nursing & allied health), education professionals (teachers, guidance officers, school principals, early childhood educators) and human service professionals (youth workers, members of advocacy and support organisations) who want to engage in a topic, share their experience and learn from their peers. Participants are encouraged to bring members of their team, including students, to participate in the discussions.

What should I expect to get out of participating in ECHO® sessions?

An ECHO® curriculum will cover key topics on the program subject matter, and the expert panel will be available to answer your questions and provide input as the group discusses case presentations at each session. By the end of the series, you will be upskilled in the program subject area and empowered to practice at the top of your scope.

What is expected of me as a participant?

Participants will commit to attending the scheduled ECHO® sessions in a series. At each session, you will share your knowledge and learn from other participants and are encouraged to present a case over the course of the series.

How much time will I have to commit to participate in ECHO®?

The time commitment varies across series, but most series involve either weekly or fortnightly sessions – 1 hour each session. If you’re submitting a case, you should plan to spend some time filling out the case presentation form.

What does a case presentation include?

To share your own case with the group, simply complete the case template (you will receive this via email) and email to the coordinator. Preparing a case should not take longer than 10-15 minutes. Here are a few things to keep in mind when preparing a case:

  • Consider a question about your case that you would like to ask the group – the more specific the better
  • There is no need for the case to be in-depth, and often less is more – additional details that are important often come out naturally with clarifying questions and discussion
  • Leave out any identifying or potentially identifying information
  • Your case does not need to relate to the scheduled topic for the session. Keep in mind that spaces are limited, so don’t miss the opportunity to discuss your case.

Do I have to attend every session?

Please make every effort to attend all the sessions in a series. One of the valuable aspects of the ECHO® program is the community that develops.

How do I access the sessions?

ECHO® uses Zoom for all sessions. All you need to join is an internet connection and a device with a webcam, including tablets and smart phones. If you would like to have a test-run or if you need a webcam, please contact the coordinator at Calendar appointments with the Zoom link will be emailed to you.

What can I expect from the ECHO® team?

Following each session, a copy of the presentation and a summary of the case recommendations will be emailed to participants. Technical support will be provided as required.

The Health and Wellbeing Queensland ECHO® team is here to support you. If you have any queries or concerns at any stage, please contact the coordinator at

ECHO® Registration Disclosure Statement

As a licensed Project ECHO® Hub, Health and Wellbeing Queensland is required to collect registration and attendance details for each of our ECHO® series. Project ECHO® uses the iECHO software program, based in the United States of America, to host data for each Project ECHO® Hub. The system’s purpose is to track ECHO activities world-wide. Your individual data will be kept confidential and may be used collectively in reports, maps, communications, surveys, quality assurance, evaluation, research, and to inform new initiatives. By continuing with your registration, you are providing consent to your details being collected and entered into iECHO.

Clinicians Hub is brought to you by Health and Wellbeing Queensland in partnership with Allied Health Profession’s Office of Queensland, Clinical Excellence Queensland.

Last updated 9 February 2021